Nobody expects an artist, after many commitments, every day to comment on the reactions of his fans. However, as each of us takes the time to reconcile our work commitments and comment here on the forum, so can Elina once in a while.
I also want to make you two other considerations. We are talking about an artist who, however hard his work may be, is always less tiring than being a carpenter. Is it really impossible to find time? Speaking of the fans instead, unlike what we tend to believe, they are customers. The more you make a fan feel considered and loved, the more loyal they will be. Trust me, it takes little, even a poor word or a trivial response to a letter.
Then, I don't understand this path that you want me to take. It seems as if I hate Elina and don't want to see her win (go see my ranking and you will see that I rate Ott and Elina tied). I just said that Ott compared to Elina and the other singers reacted to the comments of his fans. This was very nice behavior, in my opinion. Also I said that, it's always my personal opinion, when you can't choose a winner because both singers are very good even the little things make a difference.
Do not cling to a mountain with nonexistent grips or you will risk falling into the void