Poland is a very conservative country (you probably know this) and his looks are considered unusual. Don't believe this? Read comments on internet, on onet, gazeta, youtube, pudelek, etc. Don't pretend that his looks are not important because in Poland it was a big deal, especially when he was a participant in X Factor. Moreover, after Conchita's victory people were making fun that Poland should send Michal Szpak, and even interviewers from various internet portals started to ask him whether he would consider participation in Eurovision. In Western Europe, his looks are not controversial at all but in Poland they are.
Most teenagers on internet (look on Facebook or youtube) think this can actually win, that this really stand out. Sorry but this is no different than
![Albania :al: :al:](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
2016 for example. They watch Eurovision occasionally so they obviously have no clue what does well and what does not. It's not about my taste at all. E.g. I don't like Russian entry this year but I still think this is a possible winner. I thought Sweden was overhyped last year but still it had a big chance to win.