It's hard to believe but in this case the combined results from jury and televote cost us some points.
It's either the jury or the televoting which had given us a top 10 position.
The averaged position is higher than in countires which get some points.
These are the countries where we had the oppurtunity to get 1 or 2 points:
Albania: 16 (Jury) + 7 (Televote) = 12th
Belgium: 5 (Jury) + 19 (Televote) = 11th
Czech Republic: 8 (Jury) + 20 (Televote) = 12th
Denmark: 16 (Jry) + 12 (Televote) = 11th
Finland: 7 (Jury) + 19 (Televote) = 12th
France: 10 (Jury) + 19 (Televote) = 15th
Hungary: 12 (Jury) + 11 (Televote) = 11th
Israel: 5 (Jury) + 21 (Televote) = 13th
Poland: 14 (Jury) + 10 (Televote) = 11th
Serbia: 9 (Jury) + 16 (Televote) = 12th
Switzerland: 21 (Jury) + 11 (Televote) = 17th
UK: 9 (Jury) + 20 (Televote) = 14th
So the bad circumstances are the reason why we got 0 points.
Overall it's quite sad but life goes on.